Delete your ExpenSense account
You can delete your account and data at any time, in the app or by email.
Delete in the app
- Open ExpenSense and sign in.
- Go to Settings → tap your name at the top → Delete account.
- If you have a subscription, cancel it first. The app shows you how.
- Type DELETE to confirm.
Your account is deleted straight away and you're signed out.
Delete by email
If you can't open the app, email [email protected] from the email address on your account, with the subject Delete my ExpenSense account. We'll confirm it's you, delete the account within 30 days, and email you when it's done.
What's deleted
- Your account: email, name, sign-in methods and profile.
- All finance data stored in our cloud: wallets, transactions, categories, tags, budgets, savings goals, debts and recurring transactions.
- Your settings and preferences.
- The ExpenSense data on the phone you delete from.
What's kept
- Your subscription isn't cancelled automatically. Cancel it in your App Store or Google Play settings, or you may keep being charged.
- Apple, Google and our subscription provider (RevenueCat) keep purchase and transaction records as required by their policies and by tax law.
- Copies may remain in our providers' backups for a limited time (usually up to 30 days) before they're overwritten.
- Data on other devices you used without signing in, and any backup or CSV files you saved, stay with you. Delete them yourself if you no longer need them.
Only want to delete your data?
To keep your account but erase your finance data, go to Settings → Sync & backup → Reset all data. This clears it from your devices and the cloud.